Terms of Use

Salée Hair LLC Website Terms of Use

Last updated June 14, 2026

1. AGREEMENT TO OUR LEGAL TERMS

We are Salée Hair LLC ("Company," "we," "us," "our"), a company registered in Utah, United States.

We operate the website https://saleehair.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

These Legal Terms govern your use of the Salée Hair LLC website and Services. By accessing the Services or placing an order, you agree to be bound by these Legal Terms. IF YOU DO NOT AGREE WITH THESE LEGAL TERMS, DO NOT USE THE SERVICES.

All purchases through our Site or other transactions for the sale of goods, services, or information carried out through the Site are subject to the provisions set forth in Sections 6 through 9 of these Legal Terms. Additional terms and conditions may also apply to specific portions, services, or features of the Site. All such additional terms and conditions are incorporated by reference into these Legal Terms.

Updates to these Legal Terms. We may update these Legal Terms from time to time. We will notify you of any material changes by email (to the address on your account) or by a prominent notice on the Services at least fourteen (14) days before the change takes effect. For non-material changes, we will update the "Last updated" date at the top of these Legal Terms. Your continued use of the Services after the effective date of any change constitutes your acceptance of the revised Legal Terms. If you do not agree to a material change, you must stop using the Services before the change takes effect. However, any changes to the dispute resolution provisions set out in Section 27 will not apply to any disputes for which the parties have actual notice on or before the date the change is posted on the Services.

We recommend that you print a copy of these Legal Terms for your records.

2. OUR SERVICES

The Services consist of an online direct-to-consumer store through which Salée Hair LLC formulates and sells its own branded hair-care products and accessories directly to consumers. All Products sold through the Site are developed and offered under the Salée Hair brand. The Site also provides related content, including product information, ingredient and usage guidance, and customer reviews, to help consumers make informed purchasing decisions. We do not sell or distribute third-party beauty brands.

3. ELIGIBILITY AND USER REPRESENTATIONS

By using the Services, you represent that you are at least thirteen (13) years of age. If you are under eighteen (18) years of age, you represent that you have your parent or legal guardian's permission to use the Services and that your parent or legal guardian has read and agreed to these Legal Terms. We do not knowingly collect personal information from children under the age of thirteen (13). If we learn we have collected personal information from a child under 13 without verifiable parental consent, we will delete that information promptly. If you believe we have collected such information, please contact us at hello@saleehair.com.

You are responsible for both (a) making all arrangements necessary for you to have access to the Services, and (b) ensuring that all persons who access the Services through your internet connection are aware of these Legal Terms and comply with them.

It is a condition of your use of the Services that all the information you provide on the Services is correct, current, and complete. You agree that all information you provide to register with the Services or otherwise, including through the use of any interactive features on the Services, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

4. ACCOUNT REGISTRATION AND SECURITY

If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to the Site or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

5. GEOGRAPHIC RESTRICTIONS

The owner of the Site is based in the State of Utah in the United States. We provide the Site for use only by persons located in the United States. We make no claims that the Site or any of its content is accessible or appropriate outside of the United States. Access to the Site may not be legal by certain persons or in certain countries. If you access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

6. PRODUCTS

We offer hair-care products ("Products") for sale through the Site. The following terms apply to all Products. Availability and modifications: We reserve the right at any time to change or discontinue any Product, limit quantities available for purchase, and correct errors in Product descriptions, images, or pricing without notice or liability to you. Images and descriptions: We have made reasonable efforts to display our Products - including colors and textures - accurately on the Site; however, actual Product appearance may vary depending on your monitor or device settings, and we make no representation that any image is an accurate depiction of a Product's actual color. All Product descriptions are for informational purposes only and are subject to change. Personal use: Products are sold for your personal, non-commercial use only. Resale of Products purchased through the Site is prohibited. Hair-care disclaimer: Our Products are intended for external use only. Individual results may vary. We strongly recommend reviewing all ingredient and allergen information prior to purchase and performing a patch test before applying any new Product, particularly if you have sensitive skin, known allergies, or a dermatological condition. If you experience irritation, an allergic reaction, or any other adverse effect, discontinue use immediately and consult a qualified healthcare professional. Nothing on the Site constitutes medical, dermatological, or other professional health advice. Geographic availability: Product availability may vary by geographic location.

7. PURCHASES AND PAYMENT

We accept the following payment methods: major credit and debit cards (Visa, Mastercard, American Express, and Discover) and digital wallets (Apple Pay, Google Pay, and Shop Pay). All prices are stated in U.S. dollars. Sales tax will be collected as required by applicable law. By submitting an order and providing payment information, you represent that: (a) you are authorized to use the selected payment method; (b) all payment information you provide is accurate and complete; and (c) charges incurred will be honored by your financial institution. Order acceptance: Submission of an order constitutes an offer to purchase and does not create a binding contract until we confirm acceptance. We reserve the right, in our sole discretion, to accept or decline any order for any reason, including errors in Product pricing or description, suspected fraudulent activity, or purchase quantity restrictions. A charge to your payment method alone does not constitute acceptance of an order; acceptance occurs when we send you an order confirmation. If we decline or cancel an order after your payment method has been charged, we will issue a full refund to your original payment method within a reasonable time. Pricing: All prices are subject to change without notice. Price changes will not affect orders that have already been accepted by us.

8. SHIPPING

We ship Products to addresses within the United States (including all U.S. territories) and internationally. Available shipping methods, carriers, and rates will be presented at checkout and may vary by destination. Processing time: Orders are typically processed within one (1) to three (3) business days of order acceptance, excluding weekends and federal holidays. Processing times are estimates only and are not guaranteed. Estimated shipping and delivery windows are separate from processing times, will be provided at checkout, and are estimates only - not guarantees of delivery by a specific date. We are not liable for carrier delays, customs processing times, or other circumstances beyond our reasonable control. International orders: International customers are solely responsible for all applicable customs duties, import taxes, brokerage fees, and any other charges imposed by the destination country. We make no representation regarding the availability or legality of our Products in any particular jurisdiction outside the United States. Risk of loss: Title to and risk of loss of Products pass to you upon our delivery of the Products to the carrier. If you believe your shipment has been lost or damaged in transit, you must contact us at hello@saleehair.com within fourteen (14) days of the estimated delivery date so that we may assist with a carrier claim.

9. RETURNS AND REFUNDS

Return window: You may return eligible Products within thirty (30) days of the delivery date. To be eligible for a return, Products must be: (a) unused and unopened; (b) in their original packaging and condition; and (c) accompanied by proof of purchase. Non-returnable items: For hygiene and safety reasons, Products that have been opened, used, or whose original seal has been broken are not eligible for return or refund. We reserve the right to refuse returns of Products that show signs of damage not attributable to our error or a confirmed manufacturing defect. Return procedure: To initiate a return, contact us at hello@saleehair.com within the return window described above. We will provide return instructions and a Return Merchandise Authorization ("RMA") number. Returns sent without a valid RMA number may not be accepted. Return shipping costs are the responsibility of the customer unless the return is due to our error or a confirmed Product defect, in which case we will provide a prepaid return label. Refunds: Upon receipt and inspection of a returned Product, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within seven (7) to ten (10) business days. Exchanges: We do not currently offer direct exchanges. To exchange a Product, please return the original Product per the process above and place a new order for the desired item.

10. INTELLECTUAL PROPERTY RIGHTS

The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Limited license to use the Services. Subject to your compliance with these Legal Terms, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial use, as follows:

Your computer may temporarily store copies of materials in RAM incidental to your accessing and viewing those materials, and you may store files that are automatically cached by your web browser for display enhancement purposes.
You may print or download one copy of a reasonable number of pages of the Site for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. You must not:

Modify copies of any materials from the Site;
Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text; or
Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Site.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to hello@saleehair.com. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Services in breach of these Legal Terms, your right to use the Services will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Services or any content on the Services is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Services not expressly permitted by these Legal Terms is a breach of these Legal Terms and may violate copyright, trademark, and other laws.

11. TRADEMARKS

Salée Hair LLC, the terms "Salée Hair," "Salée," "Salée.," the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners.

12. USER CONTRIBUTIONS AND REVIEWS

We may provide you areas on the Services to leave reviews or ratings (collectively, "User Contributions"). You are solely responsible for your User Contributions and for any consequences of submitting them.

Guidelines for reviews. When posting a review, you must comply with the following criteria:

You must have firsthand experience with the product or service being reviewed.
Your review must not contain offensive profanity, or abusive, racist, offensive, or hateful language.
Your review must not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability.
Your review must not contain references to illegal activity.
You must not be affiliated with competitors if posting negative reviews.
You must not make any conclusions as to the legality of conduct.
You may not post any false or misleading statements.
You may not organize a campaign encouraging others to post reviews, whether positive or negative.

Our rights regarding reviews. We may accept, reject, or remove reviews in our sole discretion. We have no obligation to screen or delete reviews, even if considered objectionable or inaccurate. Reviews do not represent our opinions or those of our affiliates or partners, and we do not assume liability for any review or for any claims or losses arising from a review.

Contribution license. By posting a review or other User Contribution, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, transferable, and sublicensable license to use, reproduce, modify, translate, display, perform, distribute, and otherwise disclose your User Contribution in connection with the Services and our marketing materials, including the right to sublicense those rights to our service providers, affiliates, licensees, successors, and assigns. All User Contributions, including reviews, are considered non-confidential and non-proprietary. You represent and warrant that you own or otherwise control all rights to your User Contributions and that they do not violate these Legal Terms or any third-party rights.

13. CONTENT STANDARDS

The following content standards ("Content Standards") apply to any User Contribution and to any other material that you contribute to the Services. User Contributions must not:

Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable;
Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age;
Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person;
Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations;
Be likely to deceive any person;
Promote any illegal activity, or advocate, promote, or assist any unlawful act;
Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person;
Impersonate any person or misrepresent your identity or affiliation with any person or organization;
Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising; or
Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

14. PROHIBITED ACTIVITIES

You may not use the Services for any purpose other than that for which we make them available. As a user of the Services, you agree not to:

Systematically retrieve data or other content from the Services to create or compile a database, directory, or similar collection without our prior written permission;
Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict unauthorized copying of content;
Use any automated means — including bots, scrapers, or data-mining tools — to access or collect data from the Services without our express written permission;
Upload or transmit viruses, Trojan horses, worms, or other malicious code;
Use the Services to send unsolicited commercial messages or spam;
Impersonate any person or entity, or misrepresent your affiliation with any person or entity;
Access or use another user's account or login credentials without authorization;
Interfere with or disrupt the Services or any servers or networks connected to the Services;
Use the Services for any unlawful purpose or in violation of applicable law;
Engage in any conduct that could damage, disable, or impair the Services or materially interfere with any other user's use of the Services;
Frame, mirror, or deep-link to any part of the Services without our prior written authorization, or otherwise present the Services in a way that suggests an association, approval, or endorsement that does not exist; or
Use the Services for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.

15. THIRD-PARTY LINKS AND CONTENT

The Site may contain links to other sites and resources provided by third parties. These links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to the Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

Third-party content. The Site may include content provided by third parties, including materials provided by other users and third-party licensors, syndicators, aggregators, and reporting services. All statements and opinions expressed in such materials, and all responses to questions and other content other than the content provided by Salée Hair LLC, are solely the opinions and responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of Salée Hair LLC. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

16. DMCA COPYRIGHT POLICY

Notification of claimed infringement. If you believe that content on or through the Services infringes a copyright you own or control, please submit a written notice to our designated copyright agent that includes:

A physical or electronic signature of a person authorized to act on behalf of the copyright owner;
Identification of the copyrighted work claimed to have been infringed;
Identification of the allegedly infringing material and information reasonably sufficient for us to locate it on the Services;
Your name, postal address, telephone number, and email address;
A statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or applicable law; and
A statement, made under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner.

Counter-notifications. If you believe material was removed in error, you may send a counter-notification to our copyright agent that satisfies the requirements of the Digital Millennium Copyright Act. We will reinstate removed material within ten to fourteen (10–14) business days of receiving a valid counter-notification unless we first receive notice that the copyright owner has filed a court action to restrain the alleged infringement.

Repeat infringers. We will terminate the accounts of users who are determined to be repeat infringers of third-party intellectual property rights in appropriate circumstances.

Designated Copyright Agent. Mitchell Jorgensen, Salée Hair LLC, 479 E. 4290 S. Washington, UT. 84780, Email: mitchell@saleehair.com. Notices that do not substantially comply with the above requirements may not receive a response.

17. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who violates these Legal Terms or applicable law, including referral to law enforcement where appropriate; (3) at our sole discretion, refuse, restrict, limit, or disable any of your submissions or access to any part of the Services; (4) remove or disable content that is excessive in size or in any way burdensome to our systems; (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services; and (6) cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Services.

YOU WAIVE AND HOLD HARMLESS SALÉE HAIR LLC AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

We do not undertake to review all material before it is posted on the Services and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

We reserve the right to remove or refuse to post any User Contribution for any or no reason in our sole discretion. We also reserve the right to take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates these Legal Terms, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users or the public, or could create liability for the Company.

18. PRIVACY POLICY

We care about data privacy and security. Your use of the Services is also governed by our Privacy Policy, available at https://saleehair.com/pages/privacy-policy, which is incorporated into these Legal Terms by reference. By using the Services, you agree to the data practices described in the Privacy Policy. The Services are hosted in the United States. If you access the Services from a jurisdiction with laws governing personal data collection or use that differ from United States law, your continued use of the Services constitutes your consent to transfer and process your data in the United States.

19. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

By using the Services, you consent to receiving electronic communications from us, including order confirmations, account notices, and updates. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. You consent to the use of electronic signatures and records in connection with your use of the Services. You may withdraw your consent to electronic communications by contacting us at hello@saleehair.com, but doing so may affect your ability to use certain features of the Services. We will communicate with you by email (to the address associated with your account or order) or by posting notices on the Services.

20. CORRECTIONS, UPDATES, AND ACCURACY OF INFORMATION

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including information relating to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to update the information at any time without prior notice.

We may update the content on the Site from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Site may be out of date at any given time, and we are under no obligation to update such material.

The information presented on or through the Site is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Site, or by anyone who may be informed of any of its contents.

21. DISCLAIMER OF WARRANTIES

In plain terms: we sell our products and provide the Services on an "as is" basis. We do not guarantee the Services will be error-free or uninterrupted, and we disclaim all implied warranties to the fullest extent permitted by law. The full legal disclaimer follows.

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES, AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, (6) ANY DISTRIBUTED DENIAL-OF-SERVICE ATTACKS OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, PROGRAMS, DATA, OR PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES OR DOWNLOADING OF MATERIAL POSTED ON THE SERVICES OR LINKED WEBSITES, AND/OR (7) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES.

YOU ARE SOLELY RESPONSIBLE FOR IMPLEMENTING YOUR OWN ANTI-VIRUS PROTECTION AND MAINTAINING ADEQUATE DATA BACKUP SYSTEMS. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

22. LIMITATIONS OF LIABILITY

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE LEGAL TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO YOUR CLAIM; OR (B) ONE HUNDRED DOLLARS ($100.00). BECAUSE SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR TYPES OF DAMAGES, SOME OF THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU — IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. NOTHING IN THESE LEGAL TERMS LIMITS OUR LIABILITY FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, FRAUD, DEATH, PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SALÉE HAIR LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR COST OF SUBSTITUTE GOODS OR SERVICES — ARISING FROM OR RELATING TO THESE LEGAL TERMS, YOUR USE OF OR INABILITY TO USE THE SERVICES, OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

23. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Salée Hair LLC and its affiliates, officers, directors, employees, and agents from and against any third-party claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or relating to: (a) your use of or access to the Services in violation of these Legal Terms; (b) any review or other content you submit to the Services; (c) your violation of any third-party right, including any intellectual property right, right of publicity, or right of privacy; or (d) any claim that content you submitted caused damage to a third party. This indemnification obligation survives termination of these Legal Terms. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of that claim.

24. USER DATA

We retain certain data you transmit to the Services as reasonably necessary to operate and manage the Services. While we perform routine backups, we are not responsible for any loss, corruption, or unauthorized access to data you submit to the Services. You are solely responsible for maintaining your own backup copies of any data you submit. Our collection, use, and retention of personal information is governed by our Privacy Policy.

25. TERM AND TERMINATION

These Legal Terms remain in effect for the duration of your use of the Services. We reserve the right, at our sole discretion and without notice or liability, to suspend or terminate your access to the Services and to disable or delete your account for any reason, including if we determine that you have violated these Legal Terms or any applicable law. You may stop using the Services at any time. Upon any termination: (1) your license to use the Services terminates immediately; (2) we may, but are not required to, delete your account data; and (3) we reserve the right to bar your future access to the Services. If we terminate or suspend your account, you are prohibited from registering a new account under your name or any other name. The following sections survive termination of these Legal Terms: Intellectual Property Rights (Section 10), Trademarks (Section 11), Disclaimer of Warranties (Section 21), Limitations of Liability (Section 22), Indemnification (Section 23), Dispute Resolution (Section 27), Governing Law (Section 28), and any other provisions that by their nature should survive.

26. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, update, suspend, or discontinue all or any part of the Services at any time and for any reason at our sole discretion without notice or liability to you. We cannot guarantee that the Services will be available at all times. Hardware or software issues, maintenance, or other factors may result in interruptions, delays, or errors. We are not liable for any loss or inconvenience caused by your inability to access the Services during any downtime, interruption, or discontinuance.

27. DISPUTE RESOLUTION

Informal dispute resolution. Before initiating any formal legal proceeding, you agree to contact us at hello@saleehair.com, describe your dispute in reasonable detail, and give us thirty (30) days to attempt informal resolution. This requirement does not apply to claims for emergency injunctive or other equitable relief.

Binding individual arbitration. If informal resolution is unsuccessful, any dispute, claim, or controversy arising from or relating to these Legal Terms or the Services — including any dispute about the existence, validity, or scope of this arbitration agreement — will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (available at www.adr.org). The Federal Arbitration Act governs this arbitration agreement. Arbitration may be conducted by telephone, video conference, written submissions, or in person in Salt Lake County, Utah, at either party's election. The arbitrator's award will be final and binding and may be entered as a judgment in any court of competent jurisdiction. Each party will bear its own attorneys' fees and costs unless the AAA rules or applicable law require otherwise.

CLASS ACTION AND COLLECTIVE ACTION WAIVER. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND WE AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING. IF THIS WAIVER IS FOUND UNENFORCEABLE WITH RESPECT TO A PARTICULAR CLAIM, THAT CLAIM WILL BE SEVERED FROM ARBITRATION AND DECIDED BY A COURT OF COMPETENT JURISDICTION, WITH ALL OTHER CLAIMS REMAINING IN ARBITRATION.

Opt-out of arbitration. You may opt out of the arbitration agreement and class-action waiver above by sending written notice to hello@saleehair.com within sixty (60) days of the date you first access the Services or complete your first purchase, whichever is earlier. Your notice must include your name, postal address, and a clear statement that you wish to opt out of arbitration. Opting out does not affect any other provision of these Legal Terms.

Exceptions to arbitration. Either party may bring an individual action in a small claims court of competent jurisdiction. Either party may also seek emergency or preliminary injunctive or other equitable relief from a court of competent jurisdiction solely to protect intellectual property rights, pending arbitration.

Exclusive jurisdiction (for non-arbitrable claims). Any legal suit, action, or proceeding arising out of, or related to, these Legal Terms or the Services that is not subject to arbitration shall be instituted exclusively in the federal courts of the United States or the courts of the State of Utah, in each case located in Salt Lake City and Salt Lake County, although we retain the right to bring any suit, action, or proceeding against you for breach of these Legal Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE LEGAL TERMS OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED. NOTWITHSTANDING THE FOREGOING, IF THE LAW OF YOUR STATE OF RESIDENCE MANDATES A MINIMUM LIMITATIONS PERIOD LONGER THAN ONE (1) YEAR FOR THE TYPE OF CLAIM AT ISSUE AND DOES NOT PERMIT THAT PERIOD TO BE CONTRACTUALLY SHORTENED, SUCH LONGER MINIMUM PERIOD SHALL APPLY TO YOU TO THE EXTENT REQUIRED BY APPLICABLE LAW.

28. GOVERNING LAW

All matters relating to the Site and these Legal Terms, and any dispute or claim arising from or related to them (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Utah without giving effect to any choice or conflict of law provision or rule (whether of the State of Utah or any other jurisdiction).

29. CALIFORNIA USERS AND RESIDENTS

If you are a California resident, you may report complaints about the Services to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, telephone: (800) 952-5210 or (916) 445-1254. California residents may also have rights regarding their personal information under the California Consumer Privacy Act, as further described in our Privacy Policy.

30. MISCELLANEOUS

Entire agreement. These Legal Terms, together with our Privacy Policy and any other policies expressly incorporated herein, constitute the entire agreement between you and us regarding the Services and supersede all prior agreements and understandings relating to the subject matter.

Severability. If any provision of these Legal Terms is found to be unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity or enforceability of the remaining provisions.

Waiver. Our failure to exercise or enforce any right or provision of these Legal Terms does not constitute a waiver of that right or provision.

No third-party beneficiaries. These Legal Terms do not create any third-party beneficiary rights.

Assignment. You may not assign or transfer any of your rights or obligations under these Legal Terms without our prior written consent. We may assign our rights and obligations without restriction.

Force majeure. We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, pandemics, war, government actions, telecommunications failures, or power outages.

Feedback. If you submit ideas, suggestions, or other feedback regarding the Services, you grant us the right to use that feedback without restriction or compensation to you.

Interpretation. These Legal Terms shall not be construed against us solely because we drafted them.

31. CONTACT US

If you have questions about these Legal Terms or the Services, you may contact us at: Salée Hair LLC, P.O. Box 22, Washington, Utah 84780, Email: hello@saleehair.com, Phone: 801-372-9404.