Privacy Policy

Salée Hair LLC Privacy Policy

Last updated June 15, 2026

This privacy notice for Salée Hair LLC ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at saleehair.com
  • Engage with us in other related ways, including any sales, marketing, or events.

We may provide additional or different privacy policies that are specific to certain features, services, or activities.

By interacting with our Services or providing us with your information, you agree to the collection, use, and sharing of your information as described in this privacy policy.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hello@saleehair.com.

SCOPE AND EXCLUSIONS

This privacy policy applies only to information collected through the Services described above. This policy does not apply to information collected by: (1) us offline or through any other means, including on any other website operated by Salée Hair LLC or any third party that does not link to this policy; or (2) any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Services.

SUMMARY OF KEY POINTS

This is a plain-language overview of our privacy practices. For complete details on any topic, use the section links below.

Who we are. Salée Hair LLC operates the website saleehair.com, a hair products company. You can reach us at hello@saleehair.com or at PO Box 22, Washington, UT 84780.

What we collect. When you create an account or place an order, we collect your name, mailing and billing address, email address, and phone number. Payment information is processed securely through Shopify — we do not store your full card details. When you visit our website, we automatically collect basic technical data such as your IP address and browsing activity on our site.

Why we use it. We use your information to process and ship your orders, manage your account, send you order confirmations and service messages, send abandoned cart reminder emails, and — with your consent — send you marketing emails. We also use it to keep our website secure, prevent fraud, and meet our legal obligations.

Who we share it with. We share your information only with companies that help us run our business — including Shopify (our store and payment platform) and the shipping carriers that deliver your orders. We do not sell your personal information to anyone.

Cookies and tracking. We use cookies to keep our website functioning. We may also allow third-party analytics and advertising services to use tracking tools on our site. You can manage cookies through your browser settings, and you can activate the Global Privacy Control (GPC) signal on your browser to opt out of targeted advertising. See Section 5 for details.

How long we keep it. We keep your account and purchase information for as long as your account is active and for three (3) years following account closure or your last transaction. Website usage data is kept for twelve (12) months. See Section 6 for details.

Your rights. Depending on where you live, you may have the right to access, correct, or delete your personal information, receive a copy of it, and opt out of certain uses including targeted advertising. To make a request, email us at hello@saleehair.com. We aim to respond within 45 days.

Age Restriction. This website is intended for users 13 years of age or older. Users between the ages of 13 and 17 may only use the Services with the involvement and consent of a parent or legal guardian. If you have any questions about this policy or how we handle your information, email us at hello@saleehair.com or write to us at Salée Hair LLC, PO Box 22, Washington, UT 84780.

Safety and Protection Disclosure. We may disclose your personal information if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Salée Hair LLC, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction purposes.

1. WHAT INFORMATION DO WE COLLECT?

What Is Personal Information?

"Personal information" is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, telephone number, home address, or payment information (for example, account information such as name, postal address, and email address, or any other identifier we may use to contact you online or offline).

Personal Information Provided by You

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • First and Last Name
  • Mailing Address
  • Billing Address
  • Email Address
  • Phone Number

Sensitive Information. We do not collect or process sensitive personal information as defined under applicable law. We do not use or disclose sensitive personal information for any purposes beyond those permitted under California Civil Code Section 1798.121 and applicable state law. No separate opt-out for sensitive personal information is required.

Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is handled and stored by Shopify and other payment processors as indicated.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information Automatically Collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. See Section 5 for details on cookies and tracking technologies.

The information we collect includes:

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), and device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).

Information Received from Other Sources

We may receive personal data about you from other sources and combine that with information we collect directly from you. For example, we may obtain information about you from service providers that we engage to perform services on our behalf, such as Shopify (our e-commerce platform and payment processor), shipping carriers, email platform providers, analytics services, security and anti-fraud services, and other business partners.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including the purposes described below. We collect personal information directly from you (when you register an account, make a purchase, or contact us), automatically through your use of the Services (see Section 1 above), and from Shopify and other third-party service providers in connection with payment processing and order fulfillment.

The usage information we collect, whether connected to your personal data or not, helps us improve our Services and deliver a better and more personalized experience by enabling us to estimate our audience sizes and usage patterns, store information about your preferences, customize the Services according to your individual needs and interests, speed up your searches, and recognize you when you return to our Services.

We process your personal information for the following purposes:

  • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
  • To fulfill and manage your orders and transactions, including delivering products and processing payments through our third-party payment processors.
  • To provide customer service and respond to your inquiries and requests.
  • To send you marketing and promotional communications where permitted by law, including promotional emails and abandoned cart reminder emails. You may opt out at any time as described in Section 9.
  • To conduct internal analytics and improve the performance of our Services.
  • To detect and prevent fraudulent transactions and other illegal activities, and to protect the rights and safety of Salée Hair and our users.
  • To comply with applicable legal obligations, including tax requirements and lawful government requests.
  • To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
  • To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
  • For any other purpose with your consent.

We may create aggregated or statistical data from your personal information and other data we collect. Aggregated data does not directly identify you as an individual and may include information such as the percentage of users who access specific features, general demographic trends, or usage patterns across our Services. While this aggregated data may be derived from your personal information, it cannot reasonably be used to identify you personally.

If we combine aggregated or statistical data with your personal information in a way that can directly or indirectly identify you, we will treat the combined data as personal information under this privacy policy and handle it in accordance with the protections described herein. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

 

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

 

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

  • Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent in Section 9.
  • Performance of a Contract. We may process your personal information where it is necessary to perform a contract with you, or to take steps at your request before entering into such a contract. This includes processing necessary to fulfill your orders, manage your account, process payments, and deliver products you have purchased.
  • Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
  • Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
  • Legitimate Interests. We may process your information where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms. This includes internal analytics, fraud prevention, IT and network security, and direct marketing to existing customers where permitted by applicable law.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time by contacting us at hello@saleehair.com.

We process your personal information for the purposes described in Section 2 above. The sources from which we collect your personal information — including directly from you, automatically through your use of the Services, and from our third-party service providers such as Shopify in connection with payment processing — are described in Section 1 above.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

  • If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
  • For investigations and fraud detection and prevention
  • For business transactions provided certain conditions are met
  • If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
  • For identifying injured, ill, or deceased persons and communicating with next of kin
  • If we have reasonable grounds to believe an individual has been, is, or may be a victim of financial abuse
  • If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
  • If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
  • If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
  • If the collection is solely for journalistic, artistic, or literary purposes
  • If the information is publicly available and is specified by the regulations

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We share your personal information only with service providers that help us operate our business, and only as necessary to provide those services to us.

Service Providers and Processors. We share your information with third-party vendors and service providers that perform services on our behalf, including: (1) payment processors and e-commerce platforms (including Shopify) — to process transactions, host our storefront, and manage order fulfillment; (2) shipping and logistics providers — to deliver products you purchase; (3) Klaviyo - our email marketing platform, used to send marketing and transactional communications; (4) Attentive - our SMS marketing platform; and (5) Judge.me - our product review platform. These service providers are authorized to use your personal information only as necessary to provide services to us and are contractually prohibited from using or disclosing your information for any other purpose.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. We may use these automatic collection technologies to collect information about your online activities over time and across third-party sites or other online services (behavioral tracking). Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Cookies and similar technologies. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

Opting out of "sale" or "sharing." To the extent these online tracking technologies are deemed to be a "sale"/"sharing" (which includes targeted advertising, as defined under applicable laws) under applicable U.S. state laws, you can opt out of these online tracking technologies by submitting a request as described in Section 11 below, or by using our "Do Not Sell or Share My Personal Information" link [IMPLEMENTATION REQUIRED - SALÉE HAIR LLC: (1) In your Shopify admin, go to Online Store > Pages and create a new page titled "Do Not Sell or Share My Personal Information" with the following instruction: "To opt out of the sale or sharing of your personal information, please email us at hello@saleehair.com with the subject line 'Do Not Sell or Share My Personal Information.' We will process your request within 15 business days."; (2) Go to Online Store > Navigation, open your Footer Menu, and add this page as a menu item with the exact title "Do Not Sell or Share My Personal Information"; (3) Once the page is live, replace this entire bracketed section with the live URL for that page before this policy is published. This link is required under applicable U.S. state privacy laws including California, Colorado, and Connecticut.]. You may also opt out of receiving targeted advertisements from many third-party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) by visiting www.networkadvertising.org/choices or the Digital Advertising Alliance (DAA) at www.aboutads.info/choices.

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice at: https://saleehair.com/pages/cookie-notice

Web Beacons. Some parts of the Services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Salée Hair LLC, for example, to count users who have visited those parts or opened an email and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity).

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). Account and transaction data is retained for as long as your account is active and for three (3) years following account closure or your last transaction, whichever is later. Log and usage data is generally retained for twelve (12) months. Payment transaction records are retained for the period required by applicable tax and financial recordkeeping laws.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. We encourage you to access the Services only within a secure environment.

Your role in keeping your information safe. The safety and security of your information also depends on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, and access.

Communication security warning. Email, texts, and chats sent to or from the Services may not be secure, and you should carefully decide what information you send to us via such communications channels. Any transmission of personal data is at your own risk.

Notification of data security incidents. In the event of a data security incident involving your personal information that triggers notification obligations under applicable law, we will notify affected individuals and relevant authorities within the timeframes required by applicable law.

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 13 years of age. Users ages 13 to 17 may use the Services only with the involvement and consent of a parent or legal guardian.

This Service is intended for users 13 years of age and older. We do not knowingly collect, solicit data from, or market to children under 13 years of age, nor do we knowingly sell such personal information. Users between the ages of 13 and 17 may only use the Services with the involvement and consent of a parent or legal guardian. By using the Services, you represent that you are at least 13 years of age and, if you are between 13 and 17 years of age, that a parent or legal guardian has reviewed and consented to your use of the Services. If we learn that personal information from users less than 13 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 13, please contact us at hello@saleehair.com.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information; (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in Section 14 ("How Can You Contact Us About This Notice?") below.

We will respond to verifiable consumer rights requests within 45 days of receipt. If we require additional time due to the volume or complexity of your request, we will notify you within the initial 45-day period and may extend our response by up to an additional 45 days where permitted by applicable law. We will respond to any appeal of a denied request within 45 days, or within 60 days where permitted by applicable law, and will provide a written explanation of our decision and any available remedies.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or the UK Information Commissioner’s Office (ICO).

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent

If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in Section 14 below or by updating your preferences.

However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications

You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, by clicking "UNSUBSCRIBE." You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account information

If you would at any time like to review or change the information in your account or terminate your account, you can email us at hello@saleehair.com.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.

If you have questions or comments about your privacy rights, you may email us at hello@saleehair.com.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to Do-Not-Track ("DNT") browser signals, as no uniform technical standard for recognizing and implementing DNT signals has been finalized. California law requires us to make this disclosure. We honor the Global Privacy Control ("GPC") opt-out preference signal as a valid opt-out request under all applicable state privacy laws that require recognition of universal opt-out mechanisms, including California, Colorado, Connecticut, Oregon, and Montana. If you activate a GPC signal on your browser, we will treat it as a request to opt out of the sale or sharing of your personal information and targeted advertising. If a uniform DNT standard is adopted in the future that we are required to follow, we will update this notice accordingly.

You can choose whether or not to allow the Services to collect and use real-time information about your device's location through the device's privacy settings. If you block the use of location information, some Services features may become inaccessible or not function properly.

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.

If you are a California resident, you may exercise any applicable privacy rights described in this section by contacting us at hello@saleehair.com. Salée Hair LLC does not currently meet CCPA applicability thresholds; the rights described in this section are provided as a matter of voluntary best practice.

Categories of Personal Information We Collect

We have collected the following categories of personal information in the past twelve (12) months:

Category

Examples

Collected

A. Identifiers

Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name

YES

B. Personal information as defined in the California Customer Records statute

Name, contact information, education, employment, employment history, and financial information

YES

C. Protected classification characteristics under state or federal law

Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data

NO

D. Commercial information

Transaction information, purchase history, financial details, and payment information

YES

E. Biometric information

Fingerprints and voiceprints

NO

F. Internet or other similar network activity

Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements

YES

G. Geolocation data

Device location

NO

H. Audio, electronic, sensory, or similar information

Images and audio, video or call recordings created in connection with our business activities

NO

I. Professional or employment-related information

Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us

NO

J. Education Information

Student records and directory information

NO

K. Inferences drawn from collected personal information

Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics

NO

L. Sensitive personal information

—

NO

 

We do not collect sensitive personal information as that term is defined under California law.

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

  • Receiving help through our customer support channels;
  • Participation in customer surveys or contests; and
  • Facilitation in the delivery of our Services and to respond to your inquiries.

Sources of Personal Information

Learn more about the sources of personal information we collect in Section 1 ("What Information Do We Collect?") above.

How We Use and Share Personal Information

Learn about how we use your personal information in Section 2 ("How Do We Process Your Information?") above.

We may use your personal information for our own internal analytics and business administration purposes, as described in Section 2 above. This is not considered to be selling of your personal information.

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

Will Your Information Be Shared with Anyone Else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information in Section 4 ("When and With Whom Do We Share Your Personal Information?") above.

Your Rights

You have rights under certain U.S. state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

  • Right to Know/Access. You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the purposes for which it was collected, and the categories of third parties with whom we have shared it.
  • Right to Delete. You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions permitted by applicable law.
  • Right to Correct. You have the right to request that we correct inaccurate personal information we maintain about you.
  • Right to Opt-Out of Sale or Sharing. You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. We do not currently sell or share personal information as those terms are defined under applicable law.
  • Right to Data Portability. You have the right to receive a copy of the personal information you have previously provided to us in a portable and, to the extent technically feasible, readily usable format. This right is available in certain states only.
  • Right to Non-Discrimination. You have the right not to receive discriminatory treatment for exercising any of the rights described in this section. We will not deny you goods or services, charge you a different price, or provide you a different level of quality of service because you exercised a privacy right.
  • Right to Appeal. If we decline to act on a privacy rights request, you may appeal our decision by contacting us at hello@saleehair.com. We will respond to your appeal within the timeframe required by applicable law.
  • Right to Opt-Out of Profiling and Automated Decision-Making. In certain states, you have the right to opt out of profiling in furtherance of decisions that produce legal or other similarly significant effects on you. We do not engage in automated profiling or automated decision-making that produces legal or similarly significant effects. If this practice changes, we will update this notice and provide any rights and disclosures required by applicable law.

Not all rights listed above are available in every state. The specific rights available to you depend on your state of residence and applicable law.

How to Exercise Your Rights

To exercise these rights, you can contact us by emailing us at hello@saleehair.com or by referring to the contact details at the bottom of this document.

We will honor your opt-out preferences if you activate the Global Privacy Control (GPC) opt-out signal on your browser.

Under certain U.S. state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request.

However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request, and the agent will need to provide written and signed permission from you to submit such request on your behalf.

California "Shine The Light" Law

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in Section 14 ("How Can You Contact Us About This Notice?") below.

Nevada

Nevada provides its residents with a limited right to opt out of certain personal data sales. Residents who wish to exercise their sale opt-out rights may submit a request to this designated address: hello@saleehair.com.

 

12. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: You may have additional rights based on the country you reside in.

Australia and New Zealand

We collect and process your personal information under the obligations and conditions set by Australia’s Privacy Act 1988 and New Zealand’s Privacy Act 2020 (the "Privacy Acts").

This privacy notice satisfies the notice requirements defined in both Privacy Acts, in particular: what personal information we collect from you, from which sources, for which purposes, and other recipients of your personal information.

We have not sold or shared personal information with third parties for cross-context behavioral advertising purposes during the preceding twelve (12) months, and we do not intend to do so in the future. Disclosure of personal information to our service providers pursuant to written contracts, as described in Section 4, does not constitute a sale or sharing of personal information under applicable law.

If you do not wish to provide the personal information necessary to fulfill its applicable purpose, it may affect our ability to provide our services.

At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us using the contact details provided in Section 14 below.

If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner (OAIC), and a complaint about a breach of New Zealand’s Privacy Principles to the Office of the New Zealand Privacy Commissioner.

13. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this privacy notice. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information. Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the policy periodically for updates.

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at hello@saleehair.com or write to us at: Salée Hair LLC, PO Box 22, Washington, UT 84780.

 

15. COMPLAINT RESOLUTION PROCESS

To register a complaint or concern about our privacy practices, please follow this process:

Step 1: Initial Contact. Submit your complaint in writing to hello@saleehair.com with the subject line "Privacy Complaint." Include your full name, contact information, and a detailed description of your concern.

Step 2: Internal Review. We will acknowledge receipt of your complaint within 5 business days and conduct an internal investigation. Our privacy team will review your concern and respond with our findings within 30 days.

Step 3: Escalation. If you are not satisfied with our initial response, you may request escalation to our senior management by replying to our response email with "Escalate Complaint" in the subject line. Senior management will review the matter and provide a final response within 15 additional days.

Step 4: Alternative Dispute Resolution. If our internal process does not resolve your concern to your satisfaction, we offer mediation through a neutral third-party dispute resolution service before you pursue regulatory complaints. Contact us to initiate this voluntary mediation process.

This complaint resolution process is in addition to your right to file complaints with applicable regulatory authorities as described elsewhere in this policy.