International orders vary in shipping costs. Depending on your country, you may also experience customs fees when retrieving your package. These fees are the responsibility of the customer.

We are not responsible for what happens to shipments once they leave our facility. Once transferred to the carrier, the shipment becomes the responsibility of the carrier and the customer. For this reason, we offer shipping insurance at checkout. This will help to cover any lost, damaged, or stolen packages. If any of those things occur, the insurance will be able to either refund you or place a new order on your behalf, free of charge.

If you have any further questions, please reach out to us at hello@saleehair.com and we’ll be happy to assist you.

Package protection covers packages that are lost, stolen, or damaged in transit.

This protection gives you peace of mind by ensuring that you receive what you paid for and allows for a simple, straightforward claim process.

Package protection can be added to your cart at checkout to safeguard your order.

You may opt out if you choose not to include this coverage.

Please note, package protection does NOT cover:

• Expedited shipments not arriving on time
  
• Orders mis-delivered due to an incorrect address being entered at checkout
  
• Quality control or product issues unrelated to shipping

Click here to file a claim.